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Showing posts with the label #GlobeTelecom

Convenience at your fingertips with PayMaya

I honestly didn't have an idea on what PayMaya was.  I had to ask a blogger friend about it, hahaha - yes, I was that clueless.  It's a very interesting concept - PayMaya.  I was glad to be able to listen and see what it's really all about. PayMaya is basically a prepaid card.  One that needs to have load in order to be used similar to a debit card.  You can pay your utilities, make online purchases and more using PayMaya.  One thing I really liked about PayMaya is the convenience it has because of it's mobile app.  You see, you won't need an actual card to be able to pay your bills and purchase stuff online anymore.  When you register - you are given a virtual card (with a corresponding 16 digit card number that is powered by Mastercard if you're on the Smart/Sun network and Visa if you're on the other network)  You literally have the same benefits like those of a credit card - in terms of shopping online (Amazon & other shopping s...

Frustrated with BayanDSL & Globe Telecom Customer Service

I am FED UP and I am POWERLESS to do anything but just follow-up every weekday for any update on my concern. Here's what happened. Last March 23 while we were out of the country, we noticed that our CCTV app wouldn't load.  We wondered why but then thought, maybe there was an interruption on the signal.  The next day, it still wasn't up.  The next days were the same. So when we finally came home, I looked at the modem and it didn't have power.  I got another adaptor to plug into the modem to check - and it still wasn't turning on.  I assumed that the modem was busted.  I tried to plug it back in it's original adaptor but still - no power.  Since I was dead tired from the trip, I waited the next day to report to Bayantel. I officially made the report last March 27, 2016.  The hotline I called was 412-1212 and I was told that I'd get feedback and or the modem will be replaced within 24 to 48 hours. 24 hours passed and no news.  I call...