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Showing posts with the label #PizzaHut

Pizza Hut Horrors: Late pizza + hair STUCK inside the pizza + bad customer service

Yes, I placed an order and was told that the pizza would arrive in 45 minutes.  To be honest, I assumed that Pizza Hut delivers at 30minutes or less.  Have I not ordered from them a long time for the mechanics to change?  Anyhoo, what am I to do right?  So I agreed - the order will be arriving at 5:16pm, the CSR said. Usually, Pizza Hut delivers earlier than expected - but at 5:15pm, there was no sign of any delivery person from Pizza Hut.  This made me call the hotline - 911-1111 to report.  So I gave my phone number and informed them that the pizza has not arrived.  According to the one I spoke to, it was still 5:15pm, but she will be making a report (I found it odd that she would tell me the time, as of course - I knew what I was doing).  So then she apologizes for the *inconvenience*, I asked her - that's it?  Just a sorry and to wait?  She then put the call on hold and the came back to me again, but before she spoke - I asked her ...