Skip to main content

Pan de Manila - WHAT??


 I was looking for the number of Pan de Manila Araneta Avenue branch.  I could't find it anywhere!  The reason for this search was that I was going to ask our messenger to buy me some - and I wanted to call and reserve in advance.  I searched online for the number - I found none.  All I got was numbers from other branches - and when I dialed them, they ALL seemed to not work at the same time.  Strange but what do you expect right?

Then I found the number of Pan de Manila's head office.  I thought to myself - perfect, now I can get the real number and call in to reserve!  But man, was I wrong.

I dialed the number (02) 631-7364 and a woman answered me, I then asked her for the number of their Araneta Avenue branch to which she answered she didn't know and asked me to call another number (02) 631-7362 and to look for Weng - because she had the list of the numbers of their branches.  She asked why I was asking for the branch's number - I told her that I wanted to reserve pandesal in advance and she giddily said for me to call the number she gave.

When I called that number, I immediately asked for Weng.  The person who took my call was Ms. Malou Dimaculangan, she said that Weng was in the other office and asked what she could do for me.  I told her that I wanted to get the number of their Araneta Avenue branch because I wanted to call ahead to reserve freshly cooked pandesal.  She then told me that the branch's telephone was not working - I then asked her if she knew a mobile number (because I believe THAT everyone has a cellphone nowadays) she then said she didn't know.  She told me to wait again and when she came back on the phone said that the number she has is a landline - so I asked she give it to me.  She then said 'but its not working' - WHAT THE HELL?? Wasn't that resolved already?  I thought she was giving me ANOTHER number!  Gosh - I then told her that Weng might know of another number of the branch, to which she replied that Weng was in the other office - I got irritated and asked if the other office meant it was next door or if it was in another building.  She then replied that Weng was in the office next door - I then asked VERY nicely, if maybe she can ask for the number from Weng.  She then said 'Ma'am, we're really not supposed to give out the numbers of our branches, its our SOP'  this reply I found to be the silliest and oddest reply EVER!!  I mean, why shouldn't you give numbers to your branches?  Isn't that supposed to be a good marketing tool - because people might want to order in advance or place bulk orders?  She then said - it has being their SOP not to give out the numbers...

My gosh - Is it just me who finds it silly and odd?

Sorry, but I got turned off - I mean, all I wanted was the number - plain and simple, so I can order in advance, but man - was I SHUT DOWN.

Tsk.. Tsk... Tsk...
Labels:

Comments

Post a Comment

Popular posts from this blog

ANSON SUPERMARKET - Grocery delivery!!

Sharing is caring, so we can't keep it a secret any longer.  THIS is where we get out groceries!  Well, Anson Supermarket has been where we have been purchasing all of our kids' diapers!  From Kailee to Connor to Shobe!  Yes, yes, yes! A week into the lockdown, it just occurred to us that we can get our groceries from them - but then we thought, we didn't want to force them to do it - after all it's a different time now.  But when we asked and they said yes, it was like we won the lottery.  We sent out our list - a very VERY SPECIFIC list and voila after a day or two (we weren't in a rush) they told us to schedule a pick up.  Please remember that I am sharing this with you guys because I believe so much in the saying 'sharing is caring'.  Please be mindful of your language and respect those who will call or message you about your orders.  Also note that some items might NOT be available - so manage your expectations.   They're a ...
11 comments
Read more

#CookingQuest: Winter Melon Soup ala Didi #EnhancedCommunity

One of the things that gets ooohs and aaaahs in a chinese restaurant is the #WinterMelonSoup.   You may ask why?  Well because with this soup, restaurants use the winter melon itself as a huge bowl to serve the soup!  It's a sight to see as you'll be amazed how they were able to pull it off.  You'll see the whole winter melon, and then suddenly they're take out the top part and when you peek in, the soup is inside together with meat bits and other veggies!  My mom has tried it at home, and I remember her being nervous that the winter melon doesn't break apart, kunde sira ang presentation! So during this #EnhancedCommunityQuarantine, I chanced upon Theo's Farm that they have winter melon, so I ordered.  When I saw it - I knew I wouldn't be able to pull off the carving and serving the winter melon.  It actually made the preparation easier.  I had to ask my mom, and she told me to steam the winter melon to soften it.  Honestly, I don't t...
4 comments
Read more

#CookingQuest: Chicken Stir Fry

When I was little, I used to see my mom, guama and aunt cook in the kitchen.  I found it amazing, that they have this idea in their heads on what to cook for us.  I remember my guama had small bits of plastic that when opened contained shirmp and cooked pork fat.  I asked her what it was for, and she told me that it was to add 'flavor' to the dish whatever it was.  I don't remember seeing her look at any cook book or a paper with recipe.  She just whipped them all up! When I got older, I became interested in baking - baking because I was afraid of splattering oil.  So I stuck to baking for a while.  It was only when I got married that I had to dive in and cook.  When my Panget and I were newly married, we didn't have a helper during the weekend, so I had to step up.  There were times that we didn't have a helper at all (we borrowed my mom's helper to clean), so I had to do all the cooking.  It was there that I learned to whip s...
Post a Comment
Read more